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Terms of Service

Last updated: 9 October 2026

These Terms of Service (“Terms”) govern your use of Transfer With Me, operated by Sperrin Consulting Ltd, registered in Northern Ireland, company number NI741657 (“we”, “us”, “our”). By creating an account or using our service, you agree to these Terms.

1. Service Description

Transfer With Me is an AI-powered online practice platform designed to help pupils in Northern Ireland prepare for the SEAG Transfer Test. The service includes practice questions, an AI companion tutor, progress tracking, and parent dashboard features.

The service is mainly for children in P6 and P7 (aged 10 to 11); younger children in P5 can use it too. Accounts are managed by a parent or legal guardian.

2. Account Registration

  • You must be at least 18 years old to create a parent account
  • You are responsible for maintaining the security of your account credentials
  • You are responsible for all activity that occurs under your account
  • You must provide accurate information during registration
  • Children do not have their own login: each child is a profile created and managed by the parent account holder

3. Subscriptions and Billing

  • Unlimited practice and mock tests require an active paid plan
  • The Standard plan is a subscription billed monthly via Stripe
  • The Season Pass is a single payment via Stripe for access until 29 November 2026, the day after SEAG's backup test date, so it still covers a paper that has to move; it does not renew
  • New accounts include a 14-day free trial with up to 3 practice sessions per day and one mock test; no payment card is required to start it
  • Nothing is charged automatically: when your trial ends, access simply pauses until you choose a paid plan
  • Prices are displayed in GBP and include VAT where applicable

Current Plans

Standard: £9.99/month, covering every child on one parent account.

Season Pass: £39 as a single payment, access until 29 November 2026, covering every child on one parent account. Offered while there is enough of the exam season left for it to be worthwhile.

4. Cancellation and Refunds

  • You may cancel your subscription at any time from your account dashboard
  • Cancellation takes effect at the end of the current billing period
  • You retain access until the end of the period you have paid for
  • If you are a consumer, you can also cancel a new monthly subscription within 14 days of starting it, and we will refund what you paid less a fair amount for the days already used
  • Apart from that, refunds for part-months are not provided
  • The Season Pass does not renew, so there is nothing to cancel
  • If you are not happy with the Season Pass, email help@transferwithme.com within 14 days of buying it and we will refund the full £39. No questions asked, even if your child has already used it. After 14 days the Season Pass is not refundable, but if something has gone wrong with your purchase, email us at any time
  • None of this affects your statutory rights
  • The free trial requires no card and never converts to a paid plan automatically, so there is nothing to cancel and nothing to be charged

5. Acceptable Use

You agree not to:

  • Share your account credentials with others
  • Attempt to access other users' accounts or data
  • Use automated tools to scrape or copy our question content
  • Use the service for any unlawful purpose
  • Interfere with or disrupt the service or its infrastructure
  • Reproduce, redistribute, or commercially exploit our content

6. Children's Accounts

  • Child profiles are created by and linked to a parent account
  • Parents are responsible for supervising their child's use of the platform
  • Children interact with an AI companion tutor; responses are generated by AI and should not be treated as professional educational advice
  • We design child-facing features to be safe, encouraging, and age-appropriate

7. Intellectual Property

  • The content we create for Transfer With Me (questions, explanations, designs and software) is owned by Sperrin Consulting Ltd. Past SEAG papers, and the AI services we use, remain the property of their owners
  • You are granted a personal, non-transferable licence to use the service for its intended purpose
  • You may not copy, modify, or distribute our content without written permission

8. AI-Generated Content

Our platform uses AI to generate practice questions, explanations, and companion interactions. While we strive for accuracy, AI-generated content may occasionally contain errors. Transfer With Me is a supplementary practice tool and should not be relied upon as the sole preparation method for the Transfer Test.

9. Limitation of Liability

To the maximum extent permitted by law:

  • We do not guarantee specific test results or outcomes
  • Our total liability to you shall not exceed the amount you have paid us in the preceding 12 months
  • We are not liable for losses that were not reasonably foreseeable when you started using the service

Nothing in these Terms excludes or limits your statutory rights as a consumer. We remain obliged to provide the service with reasonable care and skill under the Consumer Rights Act 2015. Nothing in these Terms limits our liability for death or personal injury caused by negligence, or for fraud.

10. Service Availability

We aim to maintain high availability but do not guarantee uninterrupted access. We may perform maintenance or updates that temporarily affect availability. We will endeavour to provide advance notice of planned downtime.

11. Changes to These Terms

We may update these Terms from time to time, for example to reflect a change in the law or in the service. We will email registered users about material changes before they take effect. If a change is to your disadvantage, you can cancel before it takes effect and we will refund any part of a payment that covers the time after you cancel.

12. Termination

We reserve the right to suspend or terminate accounts that violate these Terms. You may delete your account at any time from Settings (Delete Account), or by emailing us. Upon termination, your personal data will be handled in accordance with our Privacy Policy.

13. Governing Law

These Terms are governed by the laws of Northern Ireland and the United Kingdom. Any disputes will be heard by the courts of Northern Ireland. If you live elsewhere in the UK, you can also bring a claim in your local courts.

14. Contact Us

If you have questions about these Terms, please contact us:

  • Email: help@transferwithme.com
  • Operator: Sperrin Consulting Ltd, registered in Northern Ireland, company number NI741657

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